Global Seal of Biliteracy Terms of Service
Updated and Effective: 10/01/2026
Introduction and Eligibility. Global Seal of Biliteracy owns and operates the Global Seal of Biliteracy website (“Website”) and the Global Seal of Biliteracy web and mobile credentialing services (“Services”) that provide language certifications that allow individuals to demonstrate their language proficiency worldwide. Please read these Terms of Service (the “Agreement”) carefully. By accessing the Services and Website, you agree to abide by this Agreement. In addition, you represent that you are 18 years of age or older, are lawfully able to enter into contracts, and agree to be bound by this Agreement.
If you have entered into this Agreement on behalf of your organization, you represent that you have the authority to bind that organization to these terms and conditions. You further represent that you have the right under all applicable law to upload all data, including information that you provide on behalf of yourself and, where applicable, other employees in your organization, your organization, and students.
If you do not have the necessary authority, or if you do not agree with the terms of this Agreement, then you may not use the Global Seal of Biliteracy Services or Website. If you choose to continue to use or access the Website and Services after having the opportunity to read this Agreement, you recognize that Global Seal of Biliteracy has provided valuable consideration by offering access to this Website and the Services free of charge, while certain Services or features may require payment of fees as described in the Fees section.
Services. Subject to this Agreement, we will provide the Services for individuals, schools, school employees and parents/legal guardians of students under the age of consent in your country. The Services are not intended for use by individuals under the age of 13 or otherwise under the age of consent in your country.
If you have entered into this Agreement on behalf of an education institution or other organization, you further understand and agree that once we have provided your students’ or employees’ Global Seal of Biliteracy certificates or transcripts, individuals over the age of 13 may choose to create and maintain an independent, individual account. Nothing in these Terms prevents Global Seal of Biliteracy from allowing such students to maintain a copy of their data that had been provided by their education institution or other organization in an individual account should the individual choose to create one.
The Services and Website, including the contents, are intended for your personal, noncommercial use. In particular, the Website generally contains information relating to the Services and our other products and services and allows you to connect with us. This information is provided for informational purposes only.
We may, in our sole discretion and without prior notice, modify the Services or Website, remove or alter functionality, or cease provision of the Services or Website at any time, without notice.
Intellectual Property. You acknowledge that all aspects of the Services and the Website, including all incorporated technology, software, algorithms, text, images, videos, trademarks, service marks and logos are owned by or licensed to Global Seal of Biliteracy and are protected by copyright and other intellectual property rights, and that you have no rights to own, transfer or reproduce any aspect of the Services or the Website, or prepare any derivative works with respect to, or to disclose confidential information pertaining to, the Services or Website. Under no circumstances will you be deemed to receive title to any portion of any Services or Website, title to which at all times will vest exclusively in Global Seal of Biliteracy.
License. You are responsible for using the Services and Website in accordance with this Agreement, and for all activity that occurs under your account. We grant you the non-exclusive, limited, revocable right to access and use the Services and the Website solely to the extent of your own personal purposes, as permitted under this Agreement. You shall (i) maintain the confidentiality of your user name and password; (ii) notify Global Seal of Biliteracy if you know or suspect a security breach of our Services; and (iii) use the Services in compliance with all applicable laws. You are solely responsible for all activities conducted using your access credentials to the Services. You represent and warrant that information provided to establish your account is true and accurate and that you will promptly update that information in the event of any change.
You grant us a non-exclusive, world-wide license to use the documents, information, graphics, data, content, and other materials uploaded by you to the Services and Website (the “Content”) solely for purposes of furnishing the Services and Website to you. You are solely responsible for obtaining all rights, permissions, and authorizations to provide the Content to us for use as contemplated under this Section. Except for the license granted in this Section, nothing contained in this Agreement will be construed as granting Global Seal of Biliteracy any right, title, or interest in your Content. Additionally, to the extent permitted under applicable law, you agree that we may process your Content to create aggregated, de-identified data that does not identify you or any individual, and use the resulting data for any legally permissible purpose.
Use of the Services and Website. You will not (and will not allow any third party to): (i) permit any third party to access and use the Services or Website; (ii) decompile, disassemble, or reverse engineer the Services or Website, except to the extent expressly authorized under the law; (iii) use the Services or Website or any of our confidential information to develop a competing product or service; (iv) impersonate another user of the Services or Website or provide false information to gain access to the Services or Website; (v) view or attempt to view records of another user; or (vi) use automated systems (e.g., robots, spiders, etc.) to access the Services or Website. Additionally, you may not use the Services or Website to:
Upload, post, e-mail or otherwise transmit any Content that is unlawful, harmful, threatening, intimidating, abusive, harassing, tortious, defamatory, derogatory, vulgar, obscene, libelous, invasive of another’s privacy, disrespectful, hateful, or racially, ethnically or otherwise objectionable;
Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Website or Services;
Upload, post, e-mail or otherwise transmit any Content that you do not have the right to transmit under any law or under contractual or fiduciary relationships;
Upload, post, e-mail or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
Upload, post, e-mail or otherwise transmit any material that contains software viruses, adware, spyware, malicious code, worms or any other computer code, files or programs designed to disable, interrupt, destroy, redirect, monitor another user’s usage, limit or otherwise inhibit the functionality of any computer software or hardware or telecommunications equipment;
Use racially or ethnically offensive language; discuss or incite illegal activity; use explicit/obscene language or solicit/post sexually explicit images;
Interfere with or disrupt the Website, Services or servers or networks connected to the Website or Services (including any security- or privacy-related features of the Website or the Services), or disobey any requirements, procedures, policies or regulations of networks connected to the Website or Services; or
Intentionally or unintentionally perform any fraudulent activity or violate any applicable local, state, national or international law or regulation.
Before a chat begins, the chatbot will provide a clear and prominent disclosure that you are communicating with a bot and not a human, that the bot is trained only on Website content, and that the conversation will be recorded. You may begin or use the chatbot only after affirmatively agreeing to have the conversation recorded. If you choose to use the AI-enabled chatbot, you acknowledge that the Website includes an AI-enabled chatbot designed to answer customer service questions. You understand that if you choose to use the AI-enabled chatbot, your communications with the chatbot will be recorded, and you consent to our use of any such communications for the purposes described in our Privacy Policy.
Fees. The Services, or certain features of the Services, may be available only upon your payment of certain fees, which we may set and update from time-to-time. Unless otherwise agreed, you will generally provide our designated third-party payment vendor with accurate and valid credit card or other payment information and update such information as needed. You are still liable to pay these fees if the credit card or other payment information that you provide to our vendor results in a denied or rejected charge. Through our vendor, we retain the right to charge interest on any overdue balance at the rate of 1.5% per month, or the maximum amount permitted by law (if lower). You will also be responsible for our reasonable costs of collection, including attorney’s fees, if we deem it necessary to take any legal or administrative action to collect unpaid fees. We reserve the right to accept, refuse or cancel any orders placed through or for the Services, without liability or justification. You may contact us if you desire to receive an invoice regarding your applicable fees for your internal administrative purposes. Unless expressly stated otherwise or required by applicable law, all fees are non-refundable. You may cancel an order or paid Service only in accordance with the cancellation terms presented at the time of purchase or 30 days before the applicable renewal or billing date, as applicable. If you purchase a subscription, your subscription will automatically renew for successive years unless you cancel before the renewal date in accordance with the stated cancellation instructions. We will provide notice of an upcoming renewal and any applicable renewal fee at least thirty days before the renewal date, to the extent required by applicable law. By providing payment information, you authorize us or our designated payment vendor to charge the applicable fees, taxes, and other amounts due on the applicable billing date; you must maintain current payment information and promptly notify us of any changes. Cancellation will generally take effect at the end of the then-current billing period, and unless required by applicable law or expressly stated otherwise, no partial-period refunds will be provided.
Privacy. We maintain a Privacy Policy, which may be viewed at https://theglobalseal.com/privacy-policy. We may update the Privacy Policy in accordance with the process explained in the Privacy Policy.
Family Educational Rights and Privacy Act (FERPA). In the event that you are representing an education institution subject to the Family Educational Rights and Privacy Act (FERPA), you agree to appoint Global Seal of Biliteracy as a “school official” as that term is defined in FERPA and as interpreted by the Family Policy Compliance Office, and you represent that you have determined that Global Seal of Biliteracy has a “legitimate educational interest” in providing the Services. Global Seal of Biliteracy remains under the direct control of the Customer that is subject to FERPA with respect to its use and maintenance of FERPA-protected “education records” and shall use student personal information only to provide the Services in a manner consistent with Global Seal of Biliteracy’s requirements under applicable law and its Privacy Policy.
Feedback; Aggregated Data. You may provide us with suggestions, comments, ideas, feedback or other submissions (collectively, “Feedback“) with respect to our products and services, including the Services and Website. Feedback is voluntary. You represent and warrant that any Feedback that you submit is original to you, made in compliance with applicable laws and does not violate any right of any third party, including intellectual property rights. We may use Feedback for any purpose without obligation or compensation of any kind in connection with our business, including the enhancement of the Services and Website. We are under no obligation to maintain any Feedback in confidence, or to respond to any Feedback. In addition, you agree that we may use aggregated, de-identified data (i.e., the data is not identifiable to any individual and has been de-identified in accordance with applicable legal requirements) to demonstrate the effectiveness of Global Seal of Biliteracy Services, including in Global Seal of Biliteracy marketing materials, to improve Global Seal of Biliteracy Services and to develop and improve other educational services.
Links. The Website may contain links allowing you to leave the Website for other sites that are not under our control. Any such links are provided for your convenience, and inclusion of links on the Website does not suggest an endorsement. We are not responsible for the contents or transmission of any linked site or for ensuring that the linked sites are error and virus free. Linked sites are subject to their own terms of use and privacy policies, and we encourage you to read them.
Indemnification. You will defend and indemnify Global Seal of Biliteracy and hold it and its affiliates, officers, directors, employees, agents, vendors, and licensors harmless from any and all claims, actions, proceedings, losses, deficiencies, damages, liabilities, costs, and expenses (including but not limited to reasonable attorneys’ fees and all related costs and expenses) incurred by them as a result of any claim, judgment, or adjudication related to or arising from any or all of the following: (i) your access, inability to access, or use of the Services or Website (including any dispute between you and a third-party that arises as a result of such use); (ii) breach of any of your obligations, representations, or warranties in this Agreement; or (iii) your actual or alleged violation of any applicable law.
Suspension of Services and Removal of Content. We may, in our sole discretion, suspend your access to the Services or remove any Content from the Services or Website for any of the following reasons: (i) to prevent damages to, or degradation of, the Services, or to update the Services; (ii) to comply with any law, regulation, court order, or other governmental request; (iii) to otherwise protect us from potential legal liability; or (iv) if we reasonably believe that you are in material breach of this Agreement. This Section will not be construed as imposing any obligation or duty on us to monitor use of the Services or Website.
Term and Termination. You may stop using the Services and Website and close your account or otherwise terminate this Agreement at any time by emailing info@theglobalseal.com. Global Seal of Biliteracy may suspend your access to the Services or Website or remove Content in accordance with the Suspension of Services and Removal of Content section, and may take any other action permitted under this Agreement or applicable law. Upon termination or expiration of this Agreement for any reason, your right to access and use the Services and Website will immediately cease, and you must stop using them. Sections that by their nature should survive termination will survive, including Intellectual Property, Indemnification, Disclaimer of Warranties, Limitation of Liability, Dispute Resolution and Arbitration, Governing Law, Venue, and Limitation of Actions, and any provisions concerning payment obligations, ownership or permitted use of Content, or accrued rights and obligations. Following termination, Global Seal of Biliteracy will return or delete your Content and related personal data in accordance with the Privacy Policy and applicable law, including FERPA and applicable student-data privacy laws, subject to any legally required or permitted retention, backup, archival, dispute-resolution, or enforcement needs. Except as otherwise required by applicable law or the Privacy Policy, Global Seal of Biliteracy will complete such return or deletion within 90 days after termination.
DISCLAIMER OF WARRANTIES. THE SERVICES AND WEBSITE ARE PROVIDED “AS IS” AND “AS-AVAILABLE,” WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. GLOBAL SEAL OF BILITERACY AND ITS VENDORS, LICENSORS, SUPPLIERS AND DISTRIBUTORS DISCLAIM ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, QUALITY OF INFORMATION, NON-INFRINGEMENT AND TITLE. NO WARRANTY IS MADE THAT THE SERVICES OR WEBSITE WILL BE TIMELY, SECURE OR ERROR-FREE. ALL SUCH WARRANTIES ARE HEREBY SPECIFICALLY DISCLAIMED. YOU EXPRESSLY AGREE AND ACKNOWLEDGE THAT USE OF THE SERVICES AND WEBSITE IS AT YOUR SOLE RISK. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY GLOBAL SEAL OF BILITERACY OR ITS AUTHORIZED REPRESENTATIVES WILL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF GLOBAL SEAL OF BILITERACY’S OBLIGATIONS HEREUNDER. THE SERVICES MAY BE USED TO ACCESS AND TRANSFER INFORMATION OVER THE INTERNET. YOU ACKNOWLEDGE AND AGREE THAT GLOBAL SEAL OF BILITERACY AND ITS VENDORS AND LICENSORS DO NOT OPERATE OR CONTROL THE INTERNET AND THAT: (I) VIRUSES, WORMS, TROJAN HORSES, OR OTHER UNDESIRABLE DATA OR SOFTWARE; OR (II) UNAUTHORIZED USERS (E.G., HACKERS) MAY ATTEMPT TO OBTAIN ACCESS TO AND DAMAGE YOUR CONTENT, WEBSITES, COMPUTERS, OR NETWORKS. WE WILL NOT BE RESPONSIBLE FOR THOSE ACTIVITIES. IN JURISDICTIONS NOT ALLOWING THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES, GLOBAL SEAL OF BILITERACY’S WARRANTY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
With respect to the Website, you agree that our sole obligation to you is to provide the Website as-is. You agree that unless we do something that is (a) grossly negligent, reckless, or an act of knowing or intentional willful misconduct, or (b) a violation of a consumer protection statute in connection with the Website, we will not be liable to you or to any third party for your use of the Website.
LIMITATION OF LIABILITY. NEITHER GLOBAL SEAL OF BILITERACY NOR ITS VENDORS AND LICENSORS WILL HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR ANY LOSS OF PROFITS, BUSINESS, DATA, OR OTHER INCIDENTAL, CONSEQUENTIAL, OR SPECIAL LOSS OR DAMAGE, INCLUDING EXEMPLARY AND PUNITIVE, OF ANY KIND OR NATURE RESULTING FROM OR ARISING OUT OF THIS AGREEMENT, INCLUDING USE OF THE SERVICES AND WEBSITE, EVEN IF GLOBAL SEAL OF BILITERACY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL LIABILITY OF GLOBAL SEAL OF BILITERACY AND ITS VENDORS AND LICENSORS TO YOU OR ANY THIRD PARTY ARISING OUT OF THIS AGREEMENT OR USE OF THE SERVICES OR WEBSITE IN CONNECTION WITH ANY CLAIM OR TYPE OF DAMAGE (WHETHER IN CONTRACT OR TORT) WILL NOT EXCEED THE TOTAL FEES YOU PAID, IF ANY, DURING THE ONE (1) MONTH IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. THIS LIMITATION OF LIABILITY WILL APPLY EVEN IF THE EXPRESS WARRANTIES PROVIDED ABOVE FAIL IN THEIR ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES; IN THOSE JURISDICTIONS GLOBAL SEAL OF BILITERACY’S LIABILITY UNDER THIS AGREEMENT SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. EXCEPT FOR DISPUTES THAT MAY BE BROUGHT IN COURT UNDER THE DISPUTE RESOLUTION; ARBITRATION SECTION, YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES AND THE WEBSITE IS PREDICATED UPON YOUR AGREEMENT TO RESOLVE DISPUTES INDIVIDUALLY THROUGH BINDING ARBITRATION, RATHER THAN IN COURT, AND YOUR WAIVER OF ANY RIGHT TO SUE GLOBAL SEAL OF BILITERACY, ITS OWNER OR ITS AFFILIATES DIRECTLY IN COURT OR TO PARTICIPATE IN A CLASS ACTION SUIT OR OTHER REPRESENTATIVE PROCEEDING FOR ANY LOSSES OR DAMAGES RESULTING FROM YOUR USE OF THE SERVICES.
Dispute Resolution and Arbitration. Except for disputes that qualify for the small-claims-court carve-out, claims seeking injunctive or other equitable relief to protect intellectual property or prevent unauthorized access to or use of the Services or Website, and any dispute for which you have timely exercised the opt-out right below, any dispute, claim, or controversy arising out of or relating to this Agreement, the Services, or the Website will be resolved by final and binding individual arbitration, and not in court, by the American Arbitration Association (AAA) under its consumer arbitration rules. The arbitration will be conducted on an individual basis only; neither you nor Global Seal of Biliteracy may participate in or bring a class, collective, consolidated, or representative action, and the arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim. Either party may bring an individual claim that qualifies for small-claims court in the small-claims court located in Frankfort, IL, and any claim seeking injunctive or other equitable relief to protect intellectual property or prevent unauthorized access to or use of the Services or Website may be brought in the courts identified in the Governing Law, Venue, and Limitation of Actions section. You may opt out of arbitration and the class-action waiver by sending written notice to info@theglobalseal.com within 30 (thirty) days after you first accept this Agreement. The opt-out notice must identify you and state that you are opting out of the arbitration and class-action waiver. If you timely opt out, the court provisions in the Governing Law, Venue, and Limitation of Actions section will apply to disputes that would otherwise be subject to arbitration.
Governing Law, Venue, and Limitation of Actions. This Agreement will be construed according to, and the rights of the parties will be governed by, the law of the State of Illinois, without reference to its conflict of laws rules. Except for disputes subject to binding arbitration or otherwise excluded from arbitration under the Dispute Resolution and Arbitration section, including eligible small-claims actions and claims seeking injunctive or equitable relief relating to intellectual property, any action at law or in equity arising out of or directly or indirectly relating to this Agreement may be instituted only in the Federal or state courts located in Frankfort, IL. You consent and submit to the personal jurisdiction of those courts for the purposes of any action related to this Agreement, and to extra-territorial service of process. You covenant not to sue Global Seal of Biliteracy in any other forum, except as permitted by the Dispute Resolution and Arbitration section. No action, regardless of form, arising out of this Agreement, may be brought by either party more than one (1) year after the cause of action has arisen.
Compliance with Laws. We make no representation, claim or guarantee that your particular access of the Website or use of the Services is appropriate or legal under the laws of a particular state or jurisdiction. By accessing the Website or using the Services, you acknowledge that you are doing so on your own initiative and are solely responsible for compliance with any laws that apply to you in connection with such access or use.
Assignment. You may not assign, delegate, or transfer this Agreement, your rights or obligations in this Agreement, your access credentials or accounts, in any way (by operation of law or otherwise) without prior written consent from Global Seal of Biliteracy. Global Seal of Biliteracy may transfer, assign, or delegate this Agreement and our rights and obligations without consent. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties, their respective successors, and permitted assigns.
Severability. If any of the provisions of this Agreement is found or deemed by a court to be invalid or unenforceable, they will be severable from the remainder of the Agreement and will not cause the invalidity or unenforceability of the remainder of this Agreement.
Waiver. Neither party will by mere lapse of time and without giving notice or taking other action be deemed to have waived any breach by the other party of any of the provisions of this Agreement. Further, the waiver by either party of a particular breach of this Agreement by the other party will not be construed as, or constitute, a continuing waiver of such breach, or of other breaches of the same or other provisions of this Agreement.
Digital Millennium Copyright Act. Global Seal of Biliteracy reserves the right to remove any material on the Services or Website which allegedly infringes another person's copyright. If you believe that materials hosted by Global Seal of Biliteracy infringe your copyright, you (or your agent) may send notice requesting that the materials be removed. Notice must be provided in writing and must include the following information:
electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
description of the copyrighted work that you claim has been infringed;
a copy or the location of the work you claim is infringing (e.g., URL) or enough detail that we may find it;
your name, address, telephone number, and e-mail address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Notices should be sent to: Hunter Sudek, info@theglobalseal.com, 21200 South La Grange Road, Suite 231, Frankfort, IL 60423
Changes. We reserve the right, in our sole discretion, to change this Agreement at any time. However, if you are an education institution, we will not make changes to this Agreement without mutual consent. For purposes of this Section, mutual consent requires Global Seal of Biliteracy to provide written notice of the proposed changes and their effective date to the education institution, followed by written signature or electronic acceptance by an authorized representative of each party, in each case in a manner reasonably capable of being retained and reproduced.
We will provide notice to you of any changes by posting notice to the Website or the Services (as applicable) or in any other manner that is legally required. For an education institution, a change will become effective only after mutual consent has been obtained in accordance with the preceding paragraph, and continued use of the Services after the Terms have been updated will not, by itself, constitute mutual consent. For all other users, the “last updated” date indicates when the Terms were last revised, and your continued use of the Services after the Terms have been updated constitutes your agreement to any updated Terms.
Entire Agreement / Integration. This Agreement and the Privacy Policy constitute the entire agreement between you and Global Seal of Biliteracy concerning the Website and Services and supersede all prior or contemporaneous agreements, representations, and understandings, whether written or oral, relating to that subject matter.
Notices. Global Seal of Biliteracy may provide notices to you by posting them on the Website or Services, sending them to the e-mail address associated with your account, or using any other method permitted by applicable law. Notices will be effective when posted, sent, or delivered, as applicable. You may provide notices to Global Seal of Biliteracy in writing at info@theglobalseal.com, 21200 South La Grange Road, Suite 231, Frankfort, IL 60423. Notices relating to alleged copyright infringement must be provided in accordance with the Digital Millennium Copyright Act section.
Force Majeure. Neither party will be liable for any delay or failure to perform its obligations under this Agreement, other than an obligation to pay fees when due, to the extent caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, labor disputes, governmental actions, failures of utilities or telecommunications, or failures of third-party providers. The affected party will use commercially reasonable efforts to mitigate the effects of the event and resume performance as soon as reasonably practicable.
Headings / Interpretation. Headings are included for convenience only and will not affect the meaning or interpretation of this Agreement. Unless the context requires otherwise, the singular includes the plural and vice versa, “including” means including without limitation, and references to “writing” or “written” include electronic records and communications to the extent permitted by applicable law.
If you have any questions regarding this Agreement, please contact us at: